Delivery Policy

All orders are shipped free of charge to UK mainland only. Our free delivery service will normally take up to 5 working days to arrive.

 Shipping is charged according to the following table depending on the selected delivery option on checkout.

Delivery Option

Delivery Time

Delivery Cost

ROYAL MAIL 48

2 to 5 working days

FREE on all orders

DPD (UK MAINLAND ONLY)

One working day after the item is dispatched

£4.95 on orders from 100g up to 20kg

 

We now ship to Northern Ireland and Republic of Ireland.

Delivery Option

Delivery Time

Delivery Cost

Republic of Ireland

3 to 6 working days

£10.95 on orders from 100g to 20kg

Northern Ireland

(ROYAL MAIL)

3 to 6 working days

FREE on all orders

*Items will be dispatched on the next working day of receiving an order

  • A working day is Monday to Friday, excluding bank holidays.
  • Orders will not be dispatched or delivered on bank holidays. In these cases, orders will be dispatched on the next working day.
  • In the unfortunate event of the courier not delivering the parcel in the time frames mentioned above, we will refund your delivery charge. Dorri cannot be held liable for any further costs incurred as a result of late or non-delivery of parcels.

We now ship to Northern Ireland and Republic of Ireland.

Royal Mail and Parcelforce Terms and Conditions:

  • Parcel Force do not deliver to UK PO Boxes.
  • The customer acknowledges and agrees that Parcelforce Worldwide may at its discretion
    • (i) attempt to deliver the consignment to a neighbouring address within a reasonable distance of the delivery address; or
    • (ii) leave it for collection at a Post Office branch selected by Parcelforce Worldwide.
  • If Parcelforce Worldwide is able to deliver the consignment to a neighbouring address or leaves it for collection at a Post Office branch, then a customer contact card shall be left at the specified address; and
  • The customer agrees that delivery to such neighbouring address shall constitute delivery to the address specified as the delivery address in the dispatch documentation or on the parcel.

 

DPD Terms and Conditions:

  • DPD do not deliver to UK PO Boxes.
  • DPD will send you an Email/SMS message (if correct details are provided) with options to track your parcel or edit the shipment's address. You may also choose to change the delivery location to a nearby DPD Pickup Shop from where you can collect your order at your convenience. Any changes made using this service are beyond the control of Dorri.
  • If you choose to change the delivery address or request the parcel to be left in a "Safe Place", you assume all responsibility should any loss occur.